1. These Terms explain how you may use this website (www.hendersonsca.co.uk), which is provided by us free of charge.

2. References in these Terms to the Site includes the following websites and all associated subdomains and web pages: www.hendersonsca.co.uk

3. You should read these Terms carefully before using the Site.

4. By accessing or using the Site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them.

5. If you do not agree with or accept any of these Terms, you should stop using the Site immediately.

6. If you have questions about the Site, please contact us by:
Email: info@hendersonsca.co.uk
Telephone: (+44) 0191 217 0052
Calls will be answered Monday – Friday 9.00 am – 17.00 pm.

7. Your use of the Site means that you must also comply (where applicable) with our Privacy Policy.

8. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.

Using the site

1. The Site is for your personal and non-exclusive use only. As long as you comply with these Terms of Use, Hendersons Accountants (NE) LTD grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the site.

2. You may not use any ‘page-scraper’, ‘robot’, ‘spider’, ‘deep-link’ or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, copy, acquire, or monitor any part of the Site, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site.

3. You may not attempt to gain unauthorised access to any part or feature of the Site, or any other systems or networks connected to the Site or to any of our servers, or to any of the services offered on or through the Site, by password ‘mining’, hacking or any other illegitimate means.

4. You may not scan, probe or test the vulnerability of the Site or any network connected the Site, nor breach the security or authentication measures on the Site or any network connected to the Site.

5. You may not reverse look up, trace or seek to trace any information on any other user of or visitor to the Site, or any other client of ours, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.

Ownership, use and intellectual property rights

This Site and all the intellectual property rights in it, including but not limited to any Content, are owned by us, our licensors or both (as applicable). We and our licensors reserve all of our and their rights in any intellectual property in connection with these Terms. This means, for example, that we and they remain owners of them and are free to use them as we and they see fit.

Accuracy of information and availability of the Site

1. While we try to make sure that the site is accurate, up to date and free from bugs, we cannot guarantee that it will be. Furthermore, we cannot guarantee that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on this Site is at your own risk.

2. We may suspend or terminate operation of the Site at any time we see fit.

3. Content is provided for your general information purposes only and to inform you about us and our services and news, features and other websites that may be of interest. It does not constitute technical or legal advice or any other type of advice and should not be relied on for any purposes.

4. While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site.

Disputes

1. We will try to resolve any disputes with you quickly and efficiently.

2. If you are unhappy with us please contact us as soon as possible.

3. If you and we cannot resolve a dispute using our complaint handling procedure, we will:

            a) let you know that we cannot settle the dispute with you;
           
            and

            b) consider the need for Alternative Disputer Resolution and, if considered
            necessary, provide you with information about any alternative dispute resolution
            provider we deem appropriate to deal with your complaint.

Relevant United Kingdom law will apply to these Terms.